Dubex Product Support​

Dubex Product Support gives you access to Dubex Security Operation Center (SOC), leading certified security experts on your various security solutions. We have long and close relations to various security product vendors, and have knowledge and experience to deal with problem escalations to 3^rd level and R&Ds. Dubex product support is a pay-as-you-go contingency plan offered on these vendors: Check Point, Broadcom, Trend Micro, Cyberark and Logrythm.

Dubex SOC is a partner working as an extended part of your it-department, who are experienced working in complex environments with many technologies and vendors. We focus on the customers’ requirements and the solution needed and will advise if the customers plans deviate from good security practices.

With our large customer base, we get experiences with trends and faults with upgrades and patches and different errors that all our customers can benefit from. The SOC case management system where all tickets are logged and can be used as reference in i.e., firewall rules for audit purposes and documentation.

Dubex has documented working processes and are certified ISO 27001 and ISAE 3000.

    Download our Dubex Product Support Product Sheet here